Privacy Policy
Last updated: 18 August 2026
This Privacy Policy explains how Kirsten Dinnie Productions (PTY) LTD (“we”, “us”, “our”) collects, uses, stores and protects personal information when you visit or interact with this website.
We respect your privacy and are committed to processing personal information responsibly and in accordance with applicable data protection laws, including the Protection of Personal Information Act 4 of 2013 (“POPIA”) and, where applicable, other data protection laws such as the EU General Data Protection Regulation (“GDPR”) and the UK GDPR.
This Privacy Policy applies to information collected through this website and through communications initiated via the website, including enquiries submitted through our contact form or communications initiated through WhatsApp.
What personal information do we collect?
We collect only personal information that is reasonably necessary for the purposes described in this Privacy Policy.
Depending on how you interact with us, this may include:
Your name;
Email address;
Telephone or WhatsApp number;
Company or organisation name;
Information contained in your enquiry or message;
Information about the services you are interested in;
Any other information you voluntarily provide to us when communicating with us.
If you contact us through WhatsApp, we may receive your WhatsApp profile information, telephone number, name, profile photograph and the contents of your communications, depending on the information made available through WhatsApp.
We do not require you to create an account or user profile on this website.
We do not process payments or collect credit-card, banking or other payment information through this website.
Please do not submit sensitive personal information through the website’s contact form or through WhatsApp unless it is genuinely necessary for your enquiry.
Information collected automatically
When you visit our website, certain technical information may be collected automatically by our website hosting provider and/or third-party services used on the website.
Depending on the services enabled on the website, this may include:
IP address;
Browser and device type;
Operating system;
General location information derived from an IP address;
Pages visited;
Referring website;
Date and time of visits;
Website interaction and usage information; and
Technical information required to operate, secure and maintain the website.
This information may be collected through server logs, cookies, pixels, analytics technologies or similar technologies.
We use this information only where reasonably necessary for purposes such as operating, securing, maintaining and improving the website, understanding website usage, and identifying technical problems.
Cookies and similar technologies
Our website uses cookies and similar technologies.
Cookies are small text files placed on your device that allow a website to recognise your browser or remember certain information.
We may use:
Essential cookies
These may be necessary for the website to function correctly, maintain security or provide functionality that you have requested.
Analytics cookies
Where enabled, these may help us understand how visitors use the website, such as which pages are visited and how visitors interact with the site.
Other third-party technologies
Certain third-party services embedded in or connected to the website may use cookies, pixels or similar technologies in accordance with their own privacy policies.
Where required by applicable law, we will obtain consent before placing non-essential cookies or using similar technologies that require consent.
You can also manage or disable cookies through your browser settings. Disabling certain cookies may affect how the website functions.
How do we use your personal information?
We may process your personal information for the following purposes:
To respond to enquiries and requests;
To communicate with you about services you have asked about;
To understand your requirements and determine whether we can provide the requested services;
To provide, manage and administer our services;
To communicate with you regarding an existing or potential business relationship;
To maintain appropriate business and communication records;
To operate, maintain, secure and improve our website;
To investigate and prevent fraud, abuse, security incidents or other unlawful activity;
To comply with legal or regulatory obligations;
To establish, exercise or defend legal rights or claims; and
For other purposes that are compatible with the purpose for which the information was originally collected and permitted by applicable law.
We will not use your personal information for unrelated purposes without a lawful basis for doing so.
Our lawful basis for processing
Where POPIA applies, we process personal information in accordance with its requirements for lawful processing.
Depending on the circumstances, our lawful basis may include:
Your consent;
Taking steps at your request before entering into a contract;
Performing a contract with you;
Complying with a legal obligation;
Protecting legitimate interests; or
Another lawful basis permitted under applicable law.
Where GDPR or another applicable data protection law applies, we will rely on the lawful basis appropriate to the particular processing activity.
Where we rely on consent, you may withdraw your consent at any time. Withdrawal of consent will not affect the lawfulness of processing that took place before consent was withdrawn, and may not prevent us from continuing to process information where another lawful basis applies.
Contact forms
If you submit an enquiry through our website, the information you provide will be used to respond to your enquiry and, where appropriate, discuss or provide the services you have requested.
We do not use contact-form information to create website accounts or user profiles.
We will not add you to a marketing mailing list simply because you have submitted an enquiry unless doing so is permitted by applicable law and, where required, you have provided the necessary consent.
WhatsApp communications
Our website may provide a link or button allowing you to contact us through WhatsApp.
WhatsApp is a separate third-party service. When you choose to communicate with us through WhatsApp, your communication is also subject to WhatsApp’s own terms and privacy practices.
We do not control how WhatsApp processes information on its platform.
We will use information you provide to us through WhatsApp for legitimate business purposes, including responding to your enquiry, discussing services, managing an existing business relationship and communicating with you about work you have requested.
You should avoid sending highly sensitive personal information through WhatsApp unless it is necessary.
Direct marketing
We respect your right not to receive unsolicited marketing communications.
Where POPIA applies, we will comply with the requirements applicable to direct marketing by electronic communication. POPIA generally prohibits unsolicited electronic direct marketing unless the relevant legal requirements, including consent or applicable customer exceptions, are satisfied.
If we send you marketing communications where consent is required, you will be given an appropriate opportunity to withdraw your consent or opt out.
You may also contact us at any time to request that we stop sending you direct marketing communications.
Who may receive your personal information?
We do not sell or rent your personal information.
We may disclose or make personal information available to trusted third parties where reasonably necessary to operate our business, provide our services, operate our website or comply with the law.
These may include:
Our website hosting and website management provider;
Contact-form or email service providers;
Email and cloud-storage providers;
Analytics and website-performance providers, where used;
Communication platforms such as WhatsApp, where you choose to communicate through them;
Professional advisers, such as legal, accounting or professional service providers, where reasonably necessary;
Government authorities, regulators, courts or law-enforcement bodies where legally required or permitted; and
Other service providers who process personal information on our behalf.
Where a third party processes personal information on our behalf, we will take reasonable steps to ensure that appropriate confidentiality and security obligations apply to that processing.
Some third-party providers may process information independently under their own privacy policies. Where this occurs, their own privacy policies and terms may also apply.
Third-party websites and services
Our website may contain links to or integrations with third-party websites, platforms or services, including WhatsApp and social-media platforms.
Once you leave our website or interact directly with a third-party platform, that third party’s privacy policy and terms may apply.
We are not responsible for the privacy practices, security or content of third-party websites or services that we do not control.
International and cross-border transfers
Some of the service providers we use may store or process personal information outside South Africa.
Where personal information is transferred across national borders, we will take reasonable steps to ensure that the transfer is lawful and that the personal information receives an appropriate level of protection as required by applicable law, including the requirements of POPIA relating to transborder information flows.
Where GDPR or another applicable data protection law applies, we will use an appropriate lawful transfer mechanism where required.
The Information Regulator recognises that POPIA regulates the flow of personal information across South African borders.
How we protect your information
We take reasonable technical and organisational measures designed to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.
These measures may include appropriate access controls, secure systems, password protection, software and security updates, and other safeguards appropriate to the nature of the information and the risks involved.
However, no website, online communication system or method of electronic storage can be guaranteed to be completely secure.
Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted to or stored by us.
International visitors
This website is operated from South Africa.
If you access the website from another country, the laws applicable to the processing of your personal information may differ from South African law.
Where another data protection law applies to our processing activities, we will comply with the requirements applicable to us.
In particular, where the GDPR applies to our processing activities, we will respect the rights and obligations applicable under the GDPR.
The GDPR’s territorial scope can apply to organisations outside the European Union in circumstances including offering goods or services to people in the EU or monitoring their behaviour in the EU.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, legal requirements or privacy practices.
The updated version will be published on this page with a revised “Last updated” date.
Where required by applicable law, we will provide additional notice of material changes.
Contact us
If you have any questions about this Privacy Policy, your personal information, or how we process personal information, please contact:
Kirsten Dinnie
Email: info@kirstendinnie.com
South Africa
Last updated: 18 August 2026